Terms of Service for Axess Hive
Last Updated: July 1, 2026
Effective Date: January 20, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Axess-Corrosion, Inc. ("Axess-Corrosion," "Company," "we," "us," or "our") governing your access to and use of the Axess Hive mobile application ("App" or "Service").
By downloading, installing, or using Axess Hive, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.
If you are using the App on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to both you individually and the organization.
2. Description of Service
Axess Hive is a professional field service application designed for corrosion monitoring technicians and engineers. The App provides:
- Service report creation and management
- Corrosion coupon tracking and measurements
- Photo documentation capabilities
- Safety checklist completion
- Offline data storage with cloud synchronization
- Multi-platform support (iOS, Android, Windows)
Axess Hive is a Business-to-Business (B2B) application intended for use by authorized employees, contractors, or agents of organizations that have a business relationship with Axess-Corrosion.
3. Account Requirements
3.1 Authorized Users Only
Access to Axess Hive requires:
- A valid user account provisioned by Axess-Corrosion or your organization's administrator
- Valid credentials (email and password) authenticated through AWS Cognito
- Authorization from your employer or contracting organization to use the App
You may not:
- Create accounts without authorization
- Share your account credentials with others
- Use another person's account
- Attempt to access accounts not assigned to you
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
- Using strong passwords and enabling biometric authentication when available
3.3 Account Termination
We may suspend or terminate your account if:
- You violate these Terms
- Your organization terminates its relationship with Axess-Corrosion
- Your employer revokes your authorization to use the App
- We are required to do so by law
4. License Grant
4.1 Limited License
Subject to your compliance with these Terms, Axess-Corrosion grants you a limited, non-exclusive, non-transferable, revocable license to:
- Download and install the App on devices you own or control
- Use the App for legitimate business purposes related to corrosion monitoring services
- Access and use the features and functionality of the App
4.2 License Restrictions
You may NOT:
- Copy, modify, or distribute the App or any part thereof
- Reverse engineer, decompile, or disassemble the App
- Remove or alter any proprietary notices or labels
- Use the App for any unlawful purpose
- Sublicense, rent, lease, or lend the App to third parties
- Use the App to develop competing products or services
- Access the App through automated means (bots, scrapers, etc.)
- Circumvent any security measures or access controls
- Use the App in a manner that could damage, disable, or impair our servers
4.3 Reservation of Rights
All rights not expressly granted in these Terms are reserved by Axess-Corrosion. The App is licensed, not sold.
5. User Obligations
You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Not impersonate any person or entity
- Not provide false or misleading information
5.2 Lawful Use
You agree to use the App only for lawful purposes and in accordance with:
- These Terms
- All applicable local, state, national, and international laws
- Your organization's policies and procedures
- Industry standards and best practices
5.3 Data Responsibility
You are responsible for:
- The accuracy of data you enter into the App
- Ensuring you have the right to upload photos and content
- Backing up important data (the App provides sync, but you should maintain records)
- Protecting confidential customer information
6. Acceptable Use Policy
6.1 Permitted Uses
The App is intended for:
- Creating and managing corrosion monitoring service reports
- Documenting field service activities
- Recording measurements and observations
- Completing safety and compliance checklists
- Capturing photos related to service work
- Synchronizing data with your organization's systems
6.2 Prohibited Uses
You may NOT use the App to:
- Violate any law, regulation, or third-party rights
- Transmit malware, viruses, or harmful code
- Interfere with or disrupt the App or servers
- Attempt to gain unauthorized access to any systems
- Harvest or collect information about other users
- Send spam or unsolicited communications
- Engage in fraudulent or deceptive practices
- Store or transmit content that is illegal, defamatory, or obscene
- Use for personal, non-business purposes
- Compete with Axess-Corrosion's business
7. Intellectual Property
7.1 Our Intellectual Property
The App and its contents, including but not limited to:
- Software code and architecture
- User interface design
- Graphics, logos, and icons
- Documentation and help content
- Trademarks and service marks
are owned by Axess-Corrosion or our licensors and are protected by copyright, trademark, and other intellectual property laws.
7.2 Your Content
You retain ownership of the data and content you create using the App, including:
- Service reports you create
- Photos you capture
- Measurements and observations you record
By using the App, you grant Axess-Corrosion a limited license to:
- Store your content on our servers
- Process your content to provide the Service
- Create backups of your content
- Display your content to authorized users in your organization
7.3 Feedback
If you provide feedback, suggestions, or ideas about the App, you grant us the right to use that feedback without restriction or compensation to you.
8. Privacy and Data Protection
Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Key points:
- We collect account information, service data, and photos
- We do NOT collect GPS location data
- We do NOT sell your data to third parties
- We use industry-standard encryption and security measures
- You can request deletion of your data
9. Third-Party Services
The App uses third-party services including Amazon Web Services (AWS) for authentication, data storage, and file storage. Your use of the App is subject to:
- AWS Terms of Service
- AWS Acceptable Use Policy
We are not responsible for the practices of third-party service providers beyond our contractual arrangements with them.
10. Updates and Changes
10.1 App Updates
We may release updates to the App that:
- Add new features or functionality
- Fix bugs or security issues
- Improve performance
- Change or remove features
Some updates may be required to continue using the App. We recommend enabling automatic updates.
10.2 Changes to Terms
We may modify these Terms at any time. When we make changes:
- We will update the "Last Updated" date
- For material changes, we will provide notice through the App or email
- Continued use after changes constitutes acceptance
If you do not agree to modified Terms, you must stop using the App.
11. Disclaimer of Warranties
11.1 "As Is" Basis
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
11.2 No Warranty
TO THE FULLEST EXTENT PERMITTED BY LAW, AXESS-CORROSION DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR COMPLETENESS OF CONTENT
- UNINTERRUPTED OR ERROR-FREE OPERATION
- SECURITY OR FREEDOM FROM VIRUSES
11.3 Your Responsibility
You acknowledge that:
- The App may have bugs or errors
- Internet connectivity may affect functionality
- You are responsible for verifying the accuracy of data
- The App does not replace professional judgment
- Corrosion rate calculations (including those based on NACE SP0775) and safety checklists are aids only — they do not replace engineering judgment, your organization's procedures, or applicable safety and regulatory requirements
- Data entered while offline is stored only on your device until a successful sync completes; you are responsible for syncing before uninstalling the App or disposing of a device
12. Limitation of Liability
12.1 Exclusion of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AXESS-CORROSION SHALL NOT BE LIABLE FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
- COST OF SUBSTITUTE SERVICES
- DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE THE APP
12.2 Cap on Liability
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE GREATER OF:
- THE AMOUNT YOU PAID FOR THE APP IN THE 12 MONTHS PRECEDING THE CLAIM, OR
- ONE HUNDRED DOLLARS ($100)
12.3 Basis of the Bargain
THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above may not apply to you.
13. Indemnification
You agree to indemnify, defend, and hold harmless Axess-Corrosion and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the App
- Your violation of these Terms
- Your violation of any law or third-party rights
- Content you create, upload, or share through the App
- Your negligence or willful misconduct
14. Termination
14.1 By You
You may stop using the App at any time by:
- Uninstalling the App from your devices
- Requesting account deletion from your administrator
14.2 By Us
We may terminate or suspend your access immediately, without prior notice, if:
- You breach these Terms
- We are required to do so by law
- Your organization terminates its agreement with us
- We discontinue the App
14.3 Effect of Termination
Upon termination:
- Your license to use the App ends immediately
- You must stop using and uninstall the App
- We may delete your account data (subject to legal retention requirements); business records owned or controlled by your organization are retained or deleted per our arrangement with your organization — see the Privacy Policy's Data Retention section
- Provisions that should survive termination will survive (e.g., intellectual property, limitation of liability, indemnification)
15. Dispute Resolution
Before filing any formal dispute, you agree to contact us at janus@axess.energy to attempt to resolve the dispute informally. We will attempt to resolve disputes within 30 days.
15.2 Arbitration Agreement
Any dispute not resolved informally shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA). Arbitration will be conducted in Harris County, Texas.
15.3 Class Action Waiver
YOU AGREE TO RESOLVE DISPUTES ONLY ON AN INDIVIDUAL BASIS AND NOT AS PART OF A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
15.4 Exceptions
This arbitration agreement does not apply to:
- Claims for injunctive relief
- Claims within small claims court jurisdiction
- Intellectual property disputes
16. Governing Law
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any legal action must be brought in the courts located in Harris County, Texas.
17. General Provisions
17.1 Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Axess-Corrosion regarding the App.
17.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
17.3 Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
17.4 Assignment
You may not assign your rights under these Terms. We may assign our rights without restriction.
17.5 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.
17.6 Notices
We may provide notices through the App, by email, or by posting on our website. You may contact us at janus@axess.energy.
17.7 No Agency
Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship.
If you have questions about these Terms, please contact us:
Axess-Corrosion, Inc.
- Email (legal & support): janus@axess.energy
- Website: https://axess.energy
- Address: 2001 Timberloch Place, Suite 500, The Woodlands, TX 77380
19. Additional Terms for App Stores
19.1 Apple App Store
If you downloaded the App from the Apple App Store:
- These Terms are between you and Axess-Corrosion, not Apple
- Apple has no obligation to provide maintenance or support
- Apple is not responsible for any claims related to the App
- Apple is a third-party beneficiary of these Terms
19.2 Google Play Store
If you downloaded the App from Google Play:
- These Terms are between you and Axess-Corrosion, not Google
- Google has no obligation to provide maintenance or support
- Google is not responsible for any claims related to the App
By using Axess Hive, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Document Version: 1.2 — Updated July 2026 (engineering/safety judgment disclaimer, offline data responsibility, termination data-retention alignment with Privacy Policy)